Agreement to these Terms.

By placing an order through evrelina.com, you agree to these Terms and Conditions and the policies applicable to your purchase.

Store operator.

evrelina™ is owned and operated by Hangzhou Liqi Weilai Network Technology Co., Ltd.

The company operates evrelina.com and is responsible for the operation of the online store and its customer-service activities.

Owner / Representative: Jin Jie

Product scope.

evrelina™ offers tools for home projects, measuring, mounting, repair, maintenance, assembly and finishing work.

Product information.

We aim to present product descriptions, images, included components, available options and pricing clearly.

Customers should review the relevant product page before ordering.

Product appearance.

Product finish, surface texture, packaging and accessory arrangement may vary slightly because of photography, screen settings or normal production variation.

Intended product use.

Customers should use tools for their intended purpose and follow available product instructions.

Tool safety.

Projects involving electricity, heat, cutting, drilling, fastening or other potentially hazardous tasks should be approached carefully and with appropriate safety precautions.

Individual skill and project conditions.

Results may vary depending on materials, surface conditions, installation methods, tool technique and project complexity.

Product availability.

Availability may change. If an item becomes unavailable after an order is submitted, we may contact the customer regarding the affected item and available next steps.

Pricing.

Product prices are displayed on evrelina.com and during checkout. Customers should review the final order total before payment is submitted.

Pricing or display errors.

If an obvious pricing, technical or display error materially affects an order, we may contact the customer before fulfillment continues.

Accepted payment methods.

• PayPal
• Visa
• Credit & Debit Cards
• Apple Pay
• Google Pay

Payment authorization.

Payment authorization is controlled by the bank, card issuer or payment provider.

Billing information.

Customers are responsible for providing accurate billing information and using a payment method they are authorized to use.

Order confirmation.

An order confirmation or acknowledgement may be generated after checkout.

Processing time.

Orders are generally processed within 2–4 business days. During busy periods, processing may take up to 5 business days.

U.S. transit.

For U.S. destinations, standard transit is generally 10–15 business days after dispatch.

Delivery estimates.

Delivery periods are estimates rather than guaranteed arrival dates. Transportation disruption, weather, address issues, customs procedures or service-provider delays may affect delivery.

Delivery information.

Customers are responsible for providing complete and accurate delivery details.

Order changes.

Contact customer support as soon as possible if a change is needed. Changes cannot be guaranteed once processing or fulfillment begins.

Order cancellation.

Cancellation requests should be submitted as soon as possible. Cancellation cannot be guaranteed once processing, packing or fulfillment begins.

Damaged products.

If a tool or accessory arrives damaged, contact customer support. Photos of the product and packaging may be requested where helpful.

Incorrect products.

If the item received does not match the product ordered, contact customer support and identify both items.

Incomplete orders.

If part of the order appears missing, review available tracking information and contact customer support if the shipment still appears incomplete.

Returns.

Eligible return requests may be submitted within 180 days after confirmed delivery.

Contact customer support before sending anything back.

Return destination.

The business address displayed on evrelina.com is not automatically a return warehouse or return destination.

Authorized return costs.

For eligible authorized returns involving damaged, defective, incorrect or incomplete items, a prepaid return method or approved reimbursement may be provided where applicable.

Refund processing.

Approved refunds are generally processed within 5–10 business days after approval to the original payment method.

Exchanges and replacements.

Where appropriate, customer support may discuss an exchange, replacement or another available resolution.

Customer responsibilities.

• Review product information before ordering.
• Use tools according to their intended purpose.
• Follow relevant safety precautions.
• Provide accurate billing and delivery information.
• Follow approved return instructions.

Fraud prevention.

Orders may be reviewed where information appears inconsistent or unusual transaction activity is detected.

Events outside reasonable control.

Processing or delivery may occasionally be affected by transportation disruption, weather, service-provider interruptions, customs procedures or similar circumstances.

Mandatory consumer rights.

Nothing in these Terms and Conditions is intended to exclude rights that cannot lawfully be excluded.

Changes to these Terms.

These Terms and Conditions may be updated when store practices, website functionality or applicable requirements change.